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Dealing with rater over-confidence


With good performance review processes, you have the employee complete a self rating before you meet. Generally many employees rate themselves quite hard, or on par with your views of their performance. But what do you do if the person has rated...
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Open Email Links on Web Pages with Gmail or YMail


You can now open email links directly inside web mail programs like Gmail, Yahoo! Mail or you could configure mailto with any desktop based email client like Outlook, Windows Live Mail or...
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Obama project management


Reporters and people alike have come to admire these distinct qualities in Obama: his generally calm and friendly demeanor, his message of respectful disagreement and yet cooperation, ... trying to find common goals and rivals coming together to...
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Six tips to surviving CRM design hell...


Having spent the past six weeks in CRM design hell, I thought I’d share some tips on surviving the process while it was freshly seared on my memory. Trust me, CRM design work, rather like a prolonged course of dental treatment, isn’t the most fun...
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Employee Performance Reviews - Tips, Templates and


Performance reviews just got easier! I have just released my Employee Performance Reviews - Tips, Templates and Tactics...
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Lessons from the back of the napkin


Tuesday’s event with Dan Roam was a lot of fun. He joined us at Adaptive Path to speak about his book The Back of the Napkin: Solving Problems and Selling Ideas with Pictures. Dan is a warm, funny speaker with a wealth of stories about using...
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