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On Demand CRM Software - Right Now

RightNow© delivers on demand CRM software and services that create the best possible experience for your customers while reducing costs—through email, live chat, web self-service, phone, and more.


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Appirio Cloud Storage for Salesforce.com


Appirio today announced Appirio Cloud Storage for Salesforce.com, a new software-as-a-service (SaaS) offering that uses Amazon Simple Storage Service (S3) to extend the capabilities of...

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Social Media Study, Customer Care Benchmarking


The news as of the first coffee this morning, and the music is The Marshall Tucker Band's first album, cleverly titled The Marshall Tucker Band. It appears we have a law 'n' survey theme going today, so let's get to...

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