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Where in the World is Appirio?


While I would like to claim that the reason this blog hasn’t been updated since September is because the entire company has been out of the office solving world hunger, that isn’t exactly true....
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Bango's Analytics and CRM Text


Red Bend Software, a vendor of Mobile Software Management products, has announced that it has combined its vCurrent Mobile and vRapid Mobile products into a single tool for mobile software management. The combined product, called vRapid Mobile,...
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Is Your Organization Experienced?


A few days ago, while reading Bruce Temkin’s excellent Customer Experience Matters blog, I came across a post announcing a new Forrester report called “The Customer Experience Journey.” In the post, Bruce included the following diagram illustrating...
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Notes from LIFT | Asia


LIFT | Asia in Jeju Island, South Korea was a fantastic event that did for me what all good conferences should do: connect people with their tribe, provide interesting and thought-provoking content, and leave attendees with a sense of hope and...
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And now also Tweeting....


Had I been a venture capitalist a few years back, and, had I entertained a pitch from the folks looking to develop Twitter, then here’s what I would have said (choking back tears of laughter): ‘OK, so let me get this straight, you want to develop...
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Draw Perfect Shapes using Dabbleboard


Dabbleboard is an awesome online whiteboard tools that turns your random mouse scribbles into perfect shapes. For instance, if you like to add a rectangle or oval on to the dashboard, just draw an approximate sketch with the mouse and Dabbleboard...
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